Consumer ombudsman

In accordance with the provisions of article L 612-1 of the French Consumer Code, any campsite customer has the right to have recourse, free of charge, to a consumer mediator for the amicable resolution of a dispute with the campsite operator.

The coordinates of the mediator of the consumption that the customer can seize, are the following ones:

Consumer mediation center of justice conciliators (CM2C)
14 rue saint Jean – 75017 Paris –

The dispute resolution platform: