Consumer ombudsman
In accordance with the provisions of article L 612-1 of the French Consumer Code, any campsite customer has the right to have recourse, free of charge, to a consumer mediator for the amicable resolution of a dispute with the campsite operator.
The coordinates of the mediator of the consumption that the customer can seize, are the following ones:
Consumer mediation center of justice conciliators (CM2C)
14 rue saint Jean – 75017 Paris
06.09.20.48.86 –
cm2c.net
The dispute resolution platform: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=FR
